Vacancies
Position: Conference and Events Supervisor
Salary: Attractive salary offered to the right candidate
Location: The Pirelli Stadium, Burton Albion Football Club
Type of contract: permanent full-time
Closing date: 5th April 2024
Due to continued expansion Burton Albion has an exciting opportunity for a Conference & Events Supervisor to join our talented hospitality team providing various functions including match days and other special events including weddings, banquets and conferences.
We pride ourselves on our excellent customer service and the successful candidate will need to have high standards of customer service together with knowledge of large corporate and private functions, be a good leader and have sound knowledge of operational delivery and be able to maximise sales and the profitability of the hospitality department. We are looking to recruit someone who can
manage the performance together with motivating and leading the frontline team of hospitality
ensuring high standards from booking through to overall management and delivery.
You will be required to demonstrate drive to ensure that all results are attained in a professional and efficient manner, together with enthusiasm, an eye for detail, a friendly approachable manner, and a hands on approach where you will be expected to not only supervise and organise, but also work alongside the existing team of staff, leading by example.
Previous experience within a hospitality environment is preferred, or if you have sound knowledge and an excellent understanding of customer values, and can demonstrate and strive to produce first class, high quality service throughout the business. You must have the ability to maintain exemplary standards of excellence encouraging and motivating others to follow suit and exceed expectations, always striving to deliver above and beyond the expectations of our customers.
Full job description is available here.
How to apply:
By application form only which can be downloaded either here from our webpage www.burtonalbionfc.co.uk, by calling 01283 565938 or email hr@burtonalbionfc.co.uk to obtain a form. Your application form should then be sent for the attention of the HR Department to hr@burtonalbionfc.co.uk or by post The Chairman, Burton Albion Football Club, Pirelli Stadium,
Princess Way, Burton on Trent, Staffs DE13 0AR
Organisation: Burton Albion Football Club
Position: Sales, Marketing & Advertising Executive
Salary: Competitive salary based on experience
Location: The Pirelli Stadium, Burton Albion Football Club
Closing Date: Friday 15th March 2024
Burton Albion has an exciting opportunity for a Sales, Marketing & Advertising Executive to join our current Sales & Marketing and hospitality team.
The purpose of this role is to further develop and engage with our existing customers and to also develop new business in a growing market and we are therefore seeking a highly motivated and well organised individual with an exceptional eye for detail, to carry out this demanding role which requires thorough planning and the ability to be reactive is essential. The role will involve being responsible for efficiently co-ordinating the Sales & Marketing side of the business, including Advertising, Hospitality Events and to also oversee and co-ordinate our Corporate Hospitality along with other club events which are held regularly at the Stadium.
The ideal candidate will have experience of working in a sales environment with proven administrative and excellent organisational skills.
Previous experience within a hospitality environment is preferred, or if you have sound knowledge and an understanding of excellent customer service within a Sales & Marketing environment, we would like to hear from you.
Click here to view the full job description.
How to apply:
By application form only which can be downloaded here either from our webpage www.burtonalbionfc.co.uk by calling 01283 565938 or email vacancies@burtonalbionfc.co.uk to obtain a form, and forward your application together with your CV to vacancies@burtonalbionfc.co.uk or by post to HR Department, Burton Albion Football Club, Pirelli Stadium, Princess Way, Burton on Trent, Staffs DE13 0AR
If you have applied within the last 12 months for a similar role your application will not be considered. Please note the closing date may change if a high volume of applications are received.
Position: Food and Beverage Assistant
Salary: Based on Experience
Location: The Pirelli Stadium, Burton Albion Football Club
Type of Contract: Permanent full-time
Burton Albion provides hospitality for various functions including match days, events, and weddings and takes pride in the quality of the service provided. We are seeking a highly capable and responsible Food and Beverage Assistant who shares our passion in providing outstanding customer
service to support in all aspects of food and beverage. This is a hands-on role where you will be expected to take your own initiative in the preparing and planning ahead for events, and share our passion in maintaining and delivering consistent excellent standards of service, ensuring the best
possible experience for our customers.
Your main responsibilities will be welcoming and serving guests, managing stock, placing stock orders, organising the staff rota and ensuring product quality working with a team of bar staff, you must be able to delegate tasks to ensure the smooth running of the bars, and have a friendly and approachable manner.
In addition, we require someone who is willing to help and support other team members in working together across all other departments within the Hospitality Team when required to do so. This will involve various tasks including preparing and organising the set up of conference and meeting rooms, and working closely alongside the Bar Manager & Conference & Events Team to carry out any
supportive duties to ensure the smooth running of all events are completed to a high standard.
We require someone who has previous experience within the industry and be passionate about the service we offer and demonstrate proven qualities in being reactive to problem solving with prompt effectiveness. Flexibility in working hours will be required due to the nature of the business needs and our busy events diary, and will include working match days, weekends, evenings, bank holidays. We will also require the successful candidate to be flexible with their working hours to suit our business needs during the Christmas party season. You must possess excellent communication skills, be a good timekeeper, possess an enthusiasm for excellence in customer service, a ‘can do’ attitude’ and have high standards of personal appearance.
Full job description is available to download here or on our webpage www.burtonalbionfc.co.uk.
How to Apply
Download an application form by clicking here or by visiting at www.burtonalbionfc.co.uk or email vacancies@burtonalbionfc.co.uk to obtain a form, and forward applications to vacancies@burtonalbionfc.co.uk or by post to Vacancies, Burton Albion Football Club, Pirelli Stadium, Princess Way, Burton on Trent, Staffs DE13 0AR
Job Title: Safety Team Steward
Location: The Pirelli Stadium, Burton Albion Football Club
Type of Contract: Seasonal Rolling Contract, Match Day - permanent
Reporting To: Safety Officer
PURPOSE & JOB ROLE:
Burton Albion are looking to recruit a number of Safety Team Stewards to work first team home matches along with any other adhoc matches that may be played at the Pirelli Stadium. The role requires Stewards to be proactive in the provision of safety, security and customer service to
everyone attending Burton Albion matches at the Pirelli Stadium. The role requires working predominantly weekends along with some evenings and bank holidays.
MAIN ACCOUNTIBILITIES & RESPONSIBILITIES:
Stewards will report directly to the Safety Officer and:
• Comply at all times with BAFC Code of Conduct and Club Values
• Maintain high standards of Health & Safety
• Attend pre and post-match briefing sessions and ensure you understand the instructions
given
• Control and direct spectators with courtesy and consideration and support the Safety Team in
delivering a safe and enjoyable experience
• Attend training sessions as required
• Complete all tasks as reasonably requested by the Safety Team before, during and after the
match
• Adhere to the Club Stewards dress code of black trousers, white shirt and black shoes which
will be worn along with the hi-visibility jacket/bib which will supplied by the Club
• The Steward role at Burton Albion is primarily one of customer service and you will be
expected to provide advice and support to visitors when required
HEALTH & SAFETY:
• Take responsibility for the health and safety of yourself, colleagues and other members of the public who may be affected by your acts or omissions at work
• Comply with all aspects of the Clubs Health & Safety Policy and arrangements, to enable the Club to perform its civil and statutory obligations in relation to Health & Safety
SKILLS & KNOWLEDGE:
Good communication skills
Excellent timekeeping
Maintain the highest levels of integrity and commitment
Actively support Burton Albion’s Equality Inclusion & Diversity policy and ensure that EVERYONE is
treated with utmost respect
Be resilient and positive through change
CODE OF CONDUCT:
Burton Albion Football Club expects the highest standards of integrity and conduct from its employees and volunteers. All staff are expected to follow the club’s Code of Conduct and act in the interests of the club at all times.
EQUALITY, INCLUSION & DIVERSITY:
Burton Albion are committed to ensuring that equality, inclusion and diversity of opportunity are at the very heart of everything we do to ensure that we provide fair and non-prejudicial access to the services across the Club. We uphold everyone’s freedom of rights and choice to be different and aim to provide opportunities for everyone to succeed. It is the policy of the club that no person, whether
player, job applicant, employee, volunteer or customer, shall be discriminated against. The club opposes all forms of unlawful and unfair discrimination, either direct or indirect, or harassment, on the grounds of the following ‘protected characteristics’: Age, Disability, Gender Reassignment, Marriage & Civil Partnership, Pregnancy & Maternity, Race, Religion or Belief, Sex and Sexual Orientation.
SAFEGUARDING:
Burton Albion are committed to and has both a moral and legal obligation to ensure that all children and vulnerable adults are protected and kept safe from harm whilst engaged in services organised and provided by the club and believes that the general wellbeing, welfare and safety of all children and vulnerable adults engaged in club activities is of the upmost importance. The club will fulfil its
responsibilities by ensuring it displays best practice in safeguarding matters, carried out in a spirit of
partnership and openness with the child or vulnerable adult, families and the relevant local authority.
HOW TO APPLY:
By application form only which can be downloaded here or obtained by calling 01283 565938 or emailing hr@burtonalbionfc.co.uk.
Your application form should then be sent for the attention of the HR Department to hr@burtonalbionfc.co.uk or by post HR Department, Burton Albion Football Club, Pirelli Stadium, Princess Way, Burton on Trent, Staffs DE13 0AR.
If you have applied within the last 12 months for a similar role your application will not be considered. Please note the closing date may change if a high volume of applications are received.
No agencies please.
Burton Albion FC is now recruiting for staff to join our busy hospitality team. We are looking for bar staff and matchday cooks for our snack bars. Age 18 plus only. Previous hospitality experience is not a necessity for this exciting opportunity as training will be given. We are looking for people who take pride in their appearance, have excellent communication skills and who are always happy to go that extra mile.
If this is an opportunity you would be interested in, please email ben.robinson@burtonalbionfc.
Further information:
Download and complete an application form and forward applications to:
HR Department
Burton Albion Football Club
Pirelli Stadium
Princess Way
Burton on Trent
Staffs
DE13 0AR
Or email to vacancies@burtonalbionfc.co.uk
Please note the closing date may change if a high volume of applications are received. If you have applied for a vacancy with us for the same or a similar role within the last 12 months, your application will not be considered. No agencies please.