Skip to main content Skip to site footer
Club News


23 August 2022

Club News


23 August 2022

BURTON Albion fans were given an opportunity to pose questions to Chairman Ben Robinson, manager Jimmy Floyd Hasselbaink and assistant manager Dino Maamria at the first Fan Forum of the season.

Well over 100 fans attended in person or via Zoom and dozens more submitted questions.

All the questions asked came from fans and many were asked personally by supporters in the room or were submitted on Zoom.

Nigel Powlson from the club’s media team asked Jimmy and Dino questions submitted by fans in advance which covered a wide range of football issues including team selection, style of play and recruitment policy.

Jimmy and Dino thanked the fans for their continued support and emphasised their commitment to turning fortunes around on the field.

Head of Community Matt Hancock then delivered the results of the annual fans’ survey. The club again scored highly in terms of safety, friendliness and commitment to the community.

Development areas include the ongoing issues with the tea bars, the Family Zone, the affordability of hospitality for fans, and the PA system

Chairman Ben Robinson took questions on these and other issues raised by supporters.

He said there was an ongoing structural review of the tea bar operations but that it would need a long-term fix. He also said the club was looking at alternatives for hospitality for fans at some matches that didn’t undermine the club’s current business model and the great feedback that hospitality currently receives.

Matt Hancock said that improvements to the Family Zone had been made this season including a DJ, indoor games, more activities and a more interaction with players and Billy Brewer. The feedback from the Port Vale game had been very positive and we were now looking at making it a Fan Zone appealing to all ages in the long term.

The service of the PA system had resulted in more positive feedback from the fans but we still need reports back from supporters on individual issues so we can keep monitoring and improving the system

The Chairman finished the evening by thanking fans for taking part in the fan engagement process.


I’m a proud BAFC supporter

9.2 score 2021 -  9.2 2022

Is Junior Brewers Value for money?

7.2 2021 - 7.4 2022

Family Zone

First time the question was asked 6.2

The club takes the fans opinions into consideration

7.3 2021 - 7.3 2022

The club recognises and values its supporters

8.3 2021 8.1 2022

Toilet facilities are clean and hygienic

7.7 2021 - 7.4 2022

Good range of refreshments

7.2 2021 - 6.4 2022

Refreshments good value

7.1 2021 - 6.4 2022

Queueing time for refreshments is reasonable

4.9 2021 - 4.7 2022

BAFC staff are friendly

8.5 2021-  8.5 2022

Matchday experience is good

8.3 2021 - 8.2 2022

Matchday tickets can be easily purchased

8.5 2021 - 8.8 2022

Matchday tickets offer good value for money

8.4 2021 - 8.2 2022

Season tickets offer good value for money

8.4 2021-  8.4 2022

There is a good selection of merchandise

7.5 2021- 7.4 2022

The quality of merchandise is good

7.8 2021 - 7.9 2022

Does the merchandise offer value for money

7.5 2021 - 7.4 2022

Social media is informative and engaging

7.8 2021 - 7.8 2022

The website is informative and engaging

7.8 2021 - 7.7 2022

IFollow is informative and engaging

7.5 2021-  7.4 2022

Matchday programme is of good quality

7.3  2021 - 7.6 2022

The club interacts positively with the community

9.2 2021-  9.1 2022

The stadium is easily accessible

9.2 2021 - 9.1 2022

Stewards are helpful

8.5 2021- 8.3 2022

I feel safe when entering the stadium

9.2 2021-  9.2 2022

Fan Engagement is good

2022 7.8 (first time the question has been asked)

Hospitality value for money

7 2021 -  6.7 2022

Quality of hospitality food

7.5 2021 - 7.6 2022


Advertisement block

iFollow Next Match Tickets Account